Missions

To contribute to community resilience in the face of disasters in Central America, TSF is implementing resilient connectivity solutions in centers identified for their ability to provide assistance to vulnerable people during crises.

Hurricane Melissa struck Jamaica as a Category 5 storm on October 28, 2025. TSF responded to the emergency in close collaboration with national and regional humanitarian organizations, and provided connectivity to communities and to relief efforts.

On July 1, 2024, Hurricane Beryl caused extensive damage on the islands of St Vincent and the Grenadines and Grenada. Continuing its path through the Caribbean, it also hit Jamaica. Two TSF teams are on site to provide emergency telecoms support, in coordination with CDEMA and UNDAC.

TSF offers priority calls to Venezuelan refugees in Brazil in response to the one of the biggest migration crises in South American history.

Within the framework of operational partnerships with the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) and the Association of South-East Asian Nations (ASEAN), Télécoms Sans Frontières is the go-to organisation for providing technical expertise and training workshops on the application of emergency telecommunications in the humanitarian context.

In the Amazon rainforest, sanitary conditions jeopardize the health of isolated communities. TSF supported the telehealth project initiated by the Federation of Indigenous Organizations of Rio Negro (FOIRN) by connecting 4 primary centres dedicated to maternal and child healthcare.

Severe floods in July 2010 killed more than 1,500 people. TSF supported survivors who found themselves in utter destitution by offering free calls in the provinces of Khyber Pakhtunkhwa and Sindh. In addition, TSF telecom specialists provided communications facilities to UNDAC and OCHA teams in Punjab and Islamabad.

TSF trained 16 members of the national Chilean organizations ONEMI and SUBTEL on emergency telecommunications.

An earthquake measuring 8.8 on the Richter scale occurred in the Maule region of Chile. As the country called for international assistance, TSF coordinated with the Chilean authorities to provide telecommunication assistance to the local and international community and populations.

The resumption of conflict between the Pakistani army and the Taliban in May 2009 forced more than 2 million people to flee northwest Pakistan. In very difficult security conditions (attacks, kidnappings), TSF provided more than 3,000 calls to civilians heavily affected and often injured by the violence. In such a context, talking with a loved one is priceless.

300 people lost their lives in the 6.5 magnitude earthquake that rocked Balochistan in October 2008. TSF assisted survivors by offering them a free call. 514 families were able to contact their relatives and give them news through the telephone calls organised by TSF.

On 8th October 2005, Pakistan, Afghanistan and India suffered a 7.6 magnitude earthquake. The main affected areas are northwestern India, eastern Afghanistan and especially northern Pakistan. In Pakistan, heavy relief intervention is required, with primary assessments showing the need for a telecommunications service.